CTV Bán hàng Online/ Nhân viên phát triển sản phẩm

PROJECT 01 – LOGISTICS SALES & CUSTOMER DEVELOPMENT Project Type: B2B Sales / Logistics / Customer Development Overview: Developed and maintained customer relationships for logistics and delivery services, focusing on identifying potential customers, introducing suitable shipping solutions, following up on quotations and supporting customers during the service process. Key Responsibilities: Searched for and approached potential customers through online channels, social media and direct communication. Consulted customers on logistics and delivery solutions based on their shipping needs. Prepared quotations and followed up with customers throughout the sales process. Maintained customer relationships and supported customers when issues occurred during delivery. Coordinated with internal teams to follow up on orders, delivery status and customer requirements. Skills Demonstrated: B2B Sales • Customer Development • Negotiation • Customer Service • Logistics • Follow-up • Communication PROJECT 02 – ONLINE PHONE SALES & DIGITAL MARKETING Project Type: Online Sales / E-commerce / Social Media Marketing Overview: Managed online sales activities for mobile phone products through social media and online communication channels, from product promotion and customer acquisition to consultation and order follow-up. Key Responsibilities: Created and posted product content to attract potential customers. Promoted mobile phone products through social media and online channels. Consulted customers about product features, prices and suitable options. Responded to customer inquiries and followed up potential leads. Supported the order confirmation and delivery process. Monitored customer feedback to improve sales communication and product presentation. Skills Demonstrated: Online Sales • Digital Marketing • Social Media • Lead Generation • Customer Consultation • Product Knowledge • Order Management