Customer Service Executive

Customer Service Executive (3/2018-10/2019) Avery Dennison RBIS Vietnam Co., Ltd - To response and ensure the customer enquiries and requests are addressed in a timely manner - To coordinate with sales team, other internal teams, suppliers to ensure the product quality and customers' requirements are met - Handle customer complaints according to the Company procedures and service standard. - To proactively share among team members on new product / system knowledge and on lessons learnt from the mistakes to improve quality of the whole team - Assist and back up other team members and provide supports and report to Supervisor