INTERNATIONAL SALES

- Full order processing from receipt of customer order to after-sales (to look for potential customers all over the world and to make a deal with customers and issue PI) - Monitor and work with the company to pull in or push out to ensure optimum stock level and production plan in the warehouse; check the customer's forecast and delivery requirements - Requesting and make a deal on ocean freight from carriers/ forwarders. Booking, arranging for or confirming cargo space with carriers - Preparing export declarations - Submit SI, VGM - Receiving B/L from carrier/ forwader to make related certificates as Insurance, Fumi, CO, COA, PL, CI, BE - Handle customers' complaints and coordinate returns, credit, replacements, etc - Based on the set of cleared documents, the requirements of the customer and the LC to prepare the appropriate set of payment documents: Send the draft documents set to the bank. After getting the results of the draft check from the bank to complete the original set of payment documents so that the customer can receive the goods and pay - Follow payment process and push customer when deadline is coming up