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SKILLS Foreign language(s): Japanese and English Skill English Japanese Listening Good Average Speaking Good Average Reading Good Good Writing Good Average Computer:  Typing : 60 wpm  Competent in Microsoft Office (Word, Excel, Power Point) Writing email  Writing business email in the manner of English or Japanese  Competent in the manipulate in webmail services such as Outlook, Gmail Strengths: Able to solve problems, make plans, time management, make DRP plans, facing to pressure well, good listeners Weaknesses: Sometimes overconfident, sometimes conservative WORK HISTORY From: November 2017 Until now Company: KEIHIN Vietnam Joint Stock Company (https://www.keihin-corp.co.jp/) Location: Plot A5/A6, Thang Long Industrial Park II, Yen My District, Hung Yen Province Industry: Producing components and parts for cars and motorbikes Position: Translator & Interpreter and Supporter for Administration Department Main Duties:  Translating documents of the department such as: Sales dept, Purchasing dept, Administration dept, Production dept, Engineering dept etc… by Japanese, English and Vietnanese.  Interpreting for the meetings of company  Supporting the tasks related to Visa activities for Japanese staffs working in Vietnam  Book flight and hotel for the foreign customers who pay visit to KEIHIN company  Cooperate with Administration dept to hold the cultural events of company Achievements: Skills in translating and interpreting, the improvement in the level of language as well as the experience for Administration work. Present Salary: 780 USD From: January 2017 To: November 2017 Company: MOCAP Vietnam Joint Stock Company (http://www.mocap.com.vn) Location: Hanoi Branch, 72A Nguyen Trai Street, Thanh Xuan District, Hanoi, Vietnam Industry: Call Center, BPO, Research, Consulting and Marketing Position: SALES ASSISTANT Main Duties:  Dealing with supporting documents for payment process between MOCAP and MOCAP’s partners such as the invoice, Service Delivery Form, Service Fee Notice etc.  Supporting BDD (Business Development Director) with following and checking the procedures and documents related to making a bid for projects  Inspecting the contracts and Quotations as the request of BDD  Updating Director by consolidating, analyzing, and forwarding daily action  Joining in the role of secretary to take notes for making Minutes for Company meetings such as Board of Manager meeting  Translating administrative documents for Company in general Taken-over Projects: No. Name of Project Types of project Position Main Duties 1 GE Healthcare Telesales and Tele Marketing Project Manager  Working with partner to build up the talk script based on the situation of market in Vietnam  Interviewing and training agents with the content of product, the content of job as well as soft skills  Assigning daily tasks for agents, supervising their working process in order to make evaluation  Generalizing and making report for the result of daily work in English to send partner  Managing working time hours of agents and the amount of Incentives which staffs receive monthly to send HR department for salary calculation  Service Quality Assessing and making daily report to BDD and final report to partner in English until the end of project 2 MEED Telesales Team Leader  Interviewing and training the content of product, the content of job as well as soft skills for agents in Hanoi Branch  Assigning daily tasks for agents, supervising their working process in order to make evaluation  Generalizing and making report for the result of daily work to send PM in Ho chi minh Branch  Managing working time hours of agents and the amount of Incentives which staffs receive monthly to send HR department for salary calculation  Service Quality Assessing and making daily report to BDD 3 Mercedes Benz Vietnam Tele survey Translator Assistant  Translating Raw Data which includes the feedback of customers for Mercedes Benz Service from Vietnamese into English  Being contact point person to exchanging emails in English between MOCAP with related partners Achievements: Good in finishing works, making solutions to improve values for company Last Salary: 650 USD Reason for Leaving: I want to change work environment to prove all my strengths, experiences to advance career From: January 2016 To: January 2017 Company: MOCAP Vietnam Joint Stock Company (http://www.mocap.com.vn) Location: Hanoi Branch, 72A Nguyen Trai Street, Thanh Xuan District, Hanoi, Vietnam Industry: Call Center, BPO, Research, Consulting and Marketing Position: DATA ENTRY STAFF Main Duties:  Exchange the tasks between the plants and customers from Japanese, Indian or Chinese through mail in Japanese and English  Accessing and processing data as requested from both sides using system software and excel tools  Controlling and updating monthly or yearly data  Making weekly report for each business  Translate the documents from English or Japanese  Training new staffs in positions relating the business which I take over Achievements: Good in finishing assigned jobs. Last Salary: 400USD Reason for Leaving: I want to have more challenge in work with more responsible duties and make use of my two foreign languages From: February 2015 To: September 2015 Company: SMARTCOM English Center (http://www.smartcom.vn/) Location: SMARTCOM Building, 33/41, Thai Ha street, Dong Da, Hanoi Industry: English Education Position: ONLINE SUPPORTING TEACHER Main Duties:  Consulting and answering directly and promptly online questions relating to English tests from students who are prepared to take university entrance exam  Building the materials for the curriculum on online pages  Preparing the documents for the conference organized by center  Making the daily reports in English to update the result of work Achievements: Good in finishing assigned jobs. Last Salary: 250USD Reason for Leaving: I want to work in new environment to apply the knowledge which is learnt in schooling and experience the environment of foreign company in Vietnam From: 2014 To: Now English tutor for secondary students and high school students Japanese tutor of basic level for secondary student