Business Coordinator, Translator

05/2014 - 04/2015: Customer Support Executive at The Promotion Factory (TPF) - Australia - Supporting the Account Managers for all day to day queries and orders and providing a high level of - Customer Support for our Online store customers via Phone, Email & Live Chat and resolving all customer inquiries in a timely manner. - Assisting with Website, Inventory & Promotional Marketing queries. - Managing our existing Customers databases, requirements, regular contacts with Online Team, - Sales and Warehouse teams. - Supporting the Account Managers to a high level, in all activities and keep them up to date with any activities completed or outstanding. 01/2013-03/2014: Sales/Marketing Assistant at State Farm Insurance and Financial Services - USA - Providing pre-sale customer support by assisting sales & marketing with quotation and proposal. Interacting with customers daily via phone and e- - Cross-selling existing customers for additional lines of insurance (auto loan, life, bank, health, retirement plans, and bond to achieve weekly and monthly office goals. - Assisting with promotional activities and organizing and hosting presentations and customer visits. - Assisting the marketing manager and supporting the marketing team with marketing activities. 06/2009-08/2010: Office Assistant at Green River CC- International Department - USA - Collaborating with a supervisor to prepare for High School Completion programs and activities for international students to finish high school and academic program in economic and fast ways. - Having responsibilities of setting up spreadsheets, verifying statistical reports, setting up presentations, organizing documents. - Working with diverse groups of students in an educational setting including transfer advising, career planning and academic goal-setting.