Chuyên Viên Tiếng Anh

Skills and Strengths__________________________________________ • 4 years of experience working in English speaking positions of Service and Tourist industry. • Fluent and proficient in Reading, Listening, Writing and especially speaking English. • Hard-working, positive energy, careful, perfection-orientated. • Very friendly, open, eager to learn and good at communication. • Proficient with Word- MS Office, and other office skills. Experience__________________________________________________ 2014- 2016: Receptionist at Co Vien Lau Vietnamese ancient village Resort - Dealing and taking care of customers (mostly foreigners); - Arranging reservations; Answering the receptionist’s phone; - Managing the check-ins and check-outs process. - Making monthly income reports. 2016- 2017: Consultant at Viet Duong International Education Development - Consulting with potential pupils and student. - Preparing application paperwork for abroad study students. - Preparing Visa application paperwork. - Answering inquiries about abroad study via phone, emails. 2017- 2019: Sales at Thu Huong Art Gallery Limited Company - Greeting and guiding tourists through out the art gallery. - Presenting and introducing arts with Vietnamese culture’s theme to guests. - Sales and consulting suitable art that fits with client's personal preference. - Taking care of the art’s purchase process (paperwork of custom, payment and shipping)