Hệ thống quản lý trung tâm giáo dục QN Edu
● Operating Model: A tutoring center for lower-secondary students offering Math, Literature,
English, and other academic subjects.
● Current Management Methods: Class schedules, student lists, attendance, and tuition are
managed using Excel, paper notebooks, personal notes, and messaging apps like Zalo.
● Difficulties: - - - -
Fragmented and inconsistent information.
High risk of errors in fee tracking and attendance.
Parents lack visibility into learning progress.
Center owner spends excessive time handling manual tasks.
● Urgent Need: A centralized digital management platform to streamline operations, ensure
transparency, and support growth.
2.3 Specific Issues
● Time-Consuming Manual Processing: Data entry, tuition tracking, and compiling reports take
several hours weekly.
● Information Errors: Multi-source and manual data collection leads to inaccuracies.
● Difficulty in Information Retrieval: Searching for fee history, learning progress, or test results in
large spreadsheets is inefficient.
● Lack of Transparency: Parents cannot easily track academic performance and payment status.
● Limited Scalability: Without a unified system, the center struggles to expand its operations.
2.4 Proposed Solution (From Group G84):
● Developing the “QN Edu Management System” to replace traditional manual management.
● Objectives:
ProjectCode – Final Report
Digitize all management processes.
Reduce time and effort for data entry.
Provide transparency for schedules, attendance, scores, and tuition.
Automate reminders, notices, and reporting.
Support center scalability and improve operational efficiency.
In summary, Mr. Quang’s tutoring center is facing several challenges due to manual and fragmented
management processes. Implementing a specialized tutoring center management system is essential to
streamline operations, reduce manual workload, increase transparency, and support future scalability.