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● Analyze Business Logic of software systems and communicate with customers to understand and clarify the system requirement ● Work with customer for propose of creating Software Requirement Specification ● Consult and guide project teams in defining/developing processes, procedure, guideline, templates, and checklist. ● Write test plan and test cases ● Assign tasks to team members and training project ● Provide training and guidance to project members in process implementation. ● Manage issue life cycle in tracking systems ● Improve/update existing test cases to increase efficiency and reliability ● Test design and execute test for website, desktop applications & mobile apps for large scale web & mobile applications to assure products match the specification in terms of functions, design, and usability and make users happy! ● Work with Technical Lead, PM in Test Design, planning, development, integration, and monitoring ● Report the non-conformity, issues or detected defects in process compliance audit/product review, follow and track correction plan till closure. ● Collaborating with cross-functional partners to resolve problems and identify root causes of potential defects ● Working within team and across departments to identify, recommend, develop, implement and maintain quality assurance testing processes and practices; continuously contributing to streamlined, more effective and efficient quality assurance testing ● Supporting other internal and external partners/stakeholders/customers, as and when appropriate, in responding to quality assurance testing inquiries and/or other ad hoc needs ● Write delivery report and support UAT
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